Test Your Camera, Microphone and Connection

Camera Not run

You should see yourself above once the check runs.

Your browser blocked the camera. Click the camera or lock icon in the address bar, allow the camera for this site, then run the checks again. On a phone, also check Settings → your browser → Camera.

Microphone Not run

Speak normally; the bar should move with your voice.

No sound reached the microphone. Check that the right microphone is selected in your browser and not muted, and that nothing else (another call) is using it.

Speakers Not run

Play a short tone. If you hear it, your speakers or headphones work.

If you heard nothing: raise the volume, check the output device, or try headphones.

Connection Not run

We time a few small downloads from our server. Video needs a steady connection more than a fast one.

The connection looks slow or unsteady. Move closer to your Wi-Fi router, close other video or streaming apps, or switch to a wired connection or phone hotspot for the visit.

Visits run on Google Meet in your browser; no download is needed. Your visit link arrives by email the day before. Trouble on the day? Call 952-300-6277 and we will switch to a phone visit if needed. Telehealth instructions →